Using the Web Shop

Using the Web Shop

Upon successfully registering with an account you will be provided login details for the web shop.

You can either log in by selecting the Web Shop page on our website, or by downloading the Flowervision Bristol “App” to your mobile device.

Upon logging in to the web shop please select the stock you wish to buy from. On the left hand side will be a drop down menu to select the category of stock, be it Flowers, Plants or Sundries. Once you have added your required items to your basket and have completed your buying, please visit “shopping cart” to review, add notes to the order and confirm the order before logging out which will trigger the sending of an order confirmation to the email address you have supplied.

PLEASE BE REMINDED TO ONLY ADD ITEMS TO YOUR BASKET THAT YOU WISH TO PURCHASE FOR THE NEXT DAY, AS ITEMS LEFT IN YOUR BASKET WILL AUTOMATICALLY PROCESS AS AN ORDER. SUBSEQUENTLY A CHARGE WILL OCCUR.

 

Flower and Plants Web Shop (for next day): 

The days in which you can log in are:

Monday 3pm – 10pm for a Tuesday morning collection.

Tuesday 3pm – 10pm for a Wednesday morning collection.

Wednesday 3pm – 10pm for a Thursday morning collection.

Thursday 3pm – 10pm for a Friday morning collection.

Friday 3pm – 10pm for a Saturday morning collection.

Saturday 12 noon – Sunday 10pm for a Monday morning collection.

We also have the facility to give you access to a demo account, which will allow access to view our stock at all times as well as the stock of our buyers based at the Dutch auctions but without prices – something which may be useful when showing brides etc. Please ask a member of staff for the log in details of this.

Sundries Web Shop:

Our Sundries department of the web shop is open nearly 21 hours a day – however please place the order by 12 noon the day before you require. Otherwise the Sundries will be added to your next order following. The Sundries web shop closes for a short period at 12 noon re opening with the Flower and Plant web shop at 3pm. This allows the team to pick and pack your order. Please be aware no sundries orders are processed over the weekend, therefore any orders for Monday must be placed before 12 noon Friday.

 

Direct Stock:

Plant – As part of several developments regarding the buying and ordering of flower and plant stock we now have the facility for customers to log in and view Dutch plant stock. This allows you to view typically 1000 items and purchase anything up until 11am the day before you require stock, opening at 5am through to 11am. Anything bought from this will then come with your flower/ plant purchases from the afternoon web shop. Plants Direct provides a much wider variety as Flowervision (Bristol) Ltd may stock all plants shown.

Sundries – Sundries Direct allows you to view stock direct from our supplier in Holland – 4 Attention. This opens at 3pm with the web shop until 11am the following day. Anything ordered before 11am will arrive in Bristol that evening. (Dependent on lorry leaving time)

With the above in mind please be aware we are unable to return/ credit any stock purchased from any of our linked stock (Plants and Sundries Direct). This is a commitment made prior to purchasing from this system.

 

To help you navigate the web shop and use the app to its full capabilities, please refer to the “Web Shop User Guide” sent out with account details at time of registering. However, if you should have any questions please contact 0117 9778889 during our office hours (7am – 2pm), or outside of these times Nick is contactable for any issues you may experience with the web shop or urgent queries/ questions.

We hope you find all of the above information useful.